Why aren’t my logins working?

Please make sure you are registered on our website. Even if you are an existing customer, you are not automatically registered.

If you are and still not able to log in or having issues creating a new password, it is usually your password is not long enough or you need to clear your browsing history. To easily resolve this follow these instructions:

  1. Go to the LOST PASSWORD page [HERE].
  2. Enter your account email address and click on the ‘RESET PASSWORD’ button.
  3. Check your email account for an email that will contain a link for you to reset your password.

If you still encounter issues, please feel free to CONTACT US and we will be happy to help.